Shipping policy

At Farmstead Supplies, we work to get your order packed and on its way as quickly as possible.

Order Processing

Orders placed Monday-Friday before 2:00 PM EST will typically ship the same day. All orders are typically processed within 1–2 business days after they are placed.  Orders are not processed or shipped on weekends or holidays.

Drop Shipped Items

Some items are drop-shipped by our supplier from their warehouse. Orders that contain a combination of stocked and drop-shipped items will be split into multiple shipments. We will process our stocked items within the time frames listed above. Order processing for drop-shipped items may take longer and is outside of our control. However, we do work closely with our suppliers to ensure your order is processed quickly and accurately. Any updates on order status will be communicated to you via email or phone.

Shipping Delays

During periods of high order volume, processing times may be slightly delayed. If there is a significant delay with your order, we will contact you using the email address provided at checkout.

Shipping Rates and Delivery Estimates

Shipping charges for your order are calculated and displayed at checkout.

Estimated delivery times vary depending on the shipping method selected and your location. In general, most orders arrive within 3–7 business days after shipment, though some destinations may take longer.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other factors outside our control.

Domestic Shipping

We currently ship to addresses within the United States.

If you would like to place an order outside our standard shipping area, contact us before ordering and we will let you know whether we can accommodate the request.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information, if available.

Please allow up to 24–48 hours for tracking updates to appear after your package has been shipped.

Split Shipments

Some orders may ship in multiple packages depending on product availability, supplier location, or package size. If this happens, you may receive separate tracking numbers.

Incorrect Shipping Addresses

Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an error in your shipping address, contact us as soon as possible. We will do our best to correct it before the order ships, but we cannot guarantee changes once processing has begun.

Lost, Stolen, or Delayed Packages

Once an order has been handed off to the shipping carrier, delivery is outside our direct control. We are not responsible for packages lost, stolen, delayed, or marked delivered by the carrier.

If your package appears to be missing, please check with neighbors or your local carrier first. If you still need help, contact us and we will do what we can to assist.

Damaged Packages

If your order arrives damaged, please contact us within 5 days of delivery with your order number and photos of the item and packaging. We will review the issue and work with you on a replacement, refund, or other resolution where appropriate.

Backorders and Out-of-Stock Items

From time to time, an item may become unavailable after your order is placed. If that happens, we will contact you with an update and any available options, which may include a revised ship date, substitution, partial shipment, or refund.

Contact

If you have questions about shipping, please contact us at:

Email: orders@farmsteadsupplies.com
Store URL: www.farmsteadsupplies.com